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Terms and Conditions

We are dedicated to providing quality parts and accessories for Mercedes Benz Automobiles. All parts listed in this catalog are new, original or the finest reproduction available.

Ordering Information

To be sure you receive the part you want, include the year, model and serial number of your Mercedes. All orders must be pre-paid by check, credit card, or money order. International orders must be prepaid by wire transfer or Paypal. WE DO NOT SHIP OPEN ACCOUNT. There is no minimum order, we appreciate your business.

International Shipments

Shipping, packing and insurance charges on shipments to Hawaii, Alaska and outside the USA will be quoted on receipt of your order. Your order will be shipped after shipping charges have been paid.

Domestic Shipments

All order are shipped by the fastest, most economical method. Please include your street address for UPS / FEDEX shipping. Shipping, packing, and insurance charges will be added to your order based on the actual size and weight of your order. Next Day Air, 2nd Day Air & 3rd Day Air services are available at an additional charge. The minimum shipping charge is $12.00 and the minimum shipping charge for Priority Mail is $8.00.

Core Deposit

All cores must be returned prepaid in a REBUILDABLE condition before Core Deposits are refunded. Core Deposits may be avoided by sending the exchange part prepaid with your order.

Return Policy

Any part that is not satisfactory may be returned in new condition in the original packaging within 30 days of purchase for a refund, less 20% restocking charge. The original packaging or box must also be in new, original condition for returned parts. Destroying or defacing the original packaging will void any return. Returns must be shipped with a copy of the invoice enclosed. Electrical, electronic, “special order”, carpets, interior, convertible tops, floor mats and books/manuals/ CD’s or DVD’s are NOT RETURNABLE. No credits or refunds will be issued on merchandise without prior approval.

Damaged Shipments

If your order is damaged in shipment, please contact us immediately and save all packing materials. We cannot be responsible for damaged or lost items unless we initiate the claim. All shipments are insured for full replacement value.

Warranty

All products supplied are of the highest quality and workmanship. Warranty is subject to manufacturer’s guarantee and all other liability is waived. We cannot warranty any part installed improperly. Warranty is limited to replacement of defective part and is not extended to any further damage incurred or labor charges.

All prices are subject to change without notice

We are not an authorized Mercedes Benz Dealer